Increased Precautions We're Taking in Response to COVID-19

LAST UPDATED ON 10/09/2020

As updates on the impact of the coronavirus continue to be released, we want to take a moment to inform you of the heightened preventative measures we have put in place at Cartersville Comprehensive Treatment Center to keep our patients, their families, and our employees safe. All efforts are guided by and in adherence to the recommendations distributed by the CDC.

In adherence to the social distancing recommendations provided by the CDC, we have implemented strict protocols at our clinic to ensure the safety of our patients and staff.

  • Patients who have active symptoms of illness or a fever of 100 degrees or higher must call ahead to arrange after-hours dosing.
  • The number of people allowed inside the building at any given time is restricted based on county, state, and federal guidelines.
  • The number of people waiting in line is restricted based on county, state, and federal guidelines, and those present must maintain a minimum distance of six feet from one another.
  • To maintain line restrictions, patients are asked to wait in their cars until direction is given.

For specific information regarding these changes and limitations, please contact us directly.

Please note that for the safety of our patients, their families, and our staff, on-site visitation is no longer allowed at Cartersville Comprehensive Treatment Center.

  • This restriction has been implemented in compliance with updated corporate and state regulations to further reduce the risks associated with COVID-19.
  • Alternate methods of communication for other services may be offered when deemed clinically appropriate.

For specific information regarding these changes and limitations, please contact us directly.

CDC updates are consistently monitored to ensure that all guidance followed is based on the latest information released.

  • All staff has received infection prevention and control training.
  • Thorough disinfection and hygiene guidance has been provided.
  • Patient care supplies such as masks and hand sanitizer are being monitored and utilized.
  • Temperature and symptom screening protocols are in place for all patients and staff.
  • Cleaning service contracts have been reviewed for additional support.
  • Personal protective equipment items are routinely checked to ensure proper and secure storage.
  • CDC informational posters are on display to provide important reminders on proper infection prevention procedures.
  • We are in communication with our local health department to receive important community-specific updates.

The safety of our patients, their families, and our employees is our top priority, and we will remain steadfast in our efforts to reduce any risk associated with COVID-19.

The CDC has provided a list of easy tips that can help prevent the spread of the coronavirus.

  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue and then immediately dispose of the tissue.
  • Avoid touching your eyes, nose, and mouth.
  • Clean and disinfect objects and surfaces that are frequently touched.
  • Wash your hands often with soap and water for at least 20 seconds.
  • Stay home when you are sick, except to get medical care.

For detailed information on COVID-19, please visit

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Cartersville Comprehensive Treatment Center has helped countless men and women put an end to their addictions to heroin and prescription pain medications through its world-class treatment and unparalleled dedication to providing highly individualized care. Each and every person who chooses to heal at this center will undergo a thorough assessment during the admissions process so that all treatment needs are identified and factored into treatment planning. It is then that the most effective medication is prescribed and therapeutic interventions are selected to ensure that the most favorable treatment outcomes are the result.

The high level of customization that goes into the treatment planning process is what has enabled this center to be the leading provider of medication-assisted treatment that it is today. This is also what can cause the cost of care to differ from one patient to the next. Treatment costs are dependent on several factors, including the medication prescribed, the therapeutic interventions included in one’s treatment plan, and the method of payment used. Patients are made aware of how much their treatment will cost before they engage in programming in order to eliminate any unexpected accrued costs while they work on their recovery.

Cartersville Comprehensive Treatment Center accepts several methods of payment. Patients can pay with cash or use their insurance to cover treatment. However, if a patient would like to use insurance, it is important to keep the following in mind:

  • Insurance must be checked for coverage and eligibility by Cartersville Comprehensive Treatment Center staff before treatment begins.
  • Payment is still expected to be paid up front, regardless of whether or not a patient intends to use his or her insurance. Patients can be given an invoice for services rendered, which can then be submitted to his or her insurance company for reimbursement at a later time.

Additionally, it is important for prospective patients to know that the following methods of payment are not accepted at Cartersville Comprehensive Treatment Center:

  • Phone payments
  • Personal checks
  • American Express
  • Discover cards

Please note that Cartersville Comprehensive Treatment Center accepts Medicaid.

If you would like to learn more about the cost of treatment at Cartersville Comprehensive Treatment Center, or to see if your insurance will cover your care at our center, give us a call today. In making that call, you are but one step closer to the healthy, opioid-free future you deserve.